What should change?
Describe the business outcome or user task that the project should make easier, clearer or possible.
Email / Telephone / WhatsApp / Structured enquiry
Bring the real problem.
A finished specification is not required. Share the goal, current friction, audience, important workflows and any constraints already known. Hich Web can then help clarify a sensible starting route.
Hich Web / First conversationDirect
01 / GoalWhy
02 / ContextNow
03 / NeedWhat
04 / LimitsGuardrails
EmailDetailed context
CallDirect question
WhatsAppQuick start
FormEmail draft
Direct contact
Talk to Hich Web without navigating a sales maze.
Email info@hichweb.com, call +94 714 112 113, open WhatsApp, or use the form below to prepare an email draft in your own mail application.
01 / Start here
Choose the contact route that fits.
The form is a drafting tool, not a hidden server submission. With JavaScript available it composes a readable email; without JavaScript the declared mail action remains visible to the browser.
Direct channels
Useful first context
Include the business goal, intended users, what happens today, what is not working, and any fixed launch, platform or integration constraints. Approximate information is fine when decisions have not yet been made.
02 / Choose a route
Start with the change, not the label.
If the service name is unclear, choose project discovery and describe the outcome. These common routes can help frame the first message.
ExplainWebsite
Clarify the business
Create or redesign a responsive company, service, campaign or content-led website with clear conversion paths.
Structure · Content · Responsive UI · Development↗
SellCommerce
Connect online sales
Bring product discovery, checkout, orders, customers and operational integrations into one commerce journey.
Catalogue · Checkout · Orders · Payments↗
OperateERP
Organize operations
Replace disconnected records and repeated handoffs with role-based workflows, approvals and reporting.
Inventory · Procurement · Roles · Reporting↗
ProductWeb app
Build a digital tool
Shape a portal, dashboard, marketplace, booking flow or custom application around real users and tasks.
Workflows · Accounts · Dashboards · APIs↗
ImproveUI/UX
Resolve product friction
Clarify journeys, user flows and interface decisions through research, wireframes and prototypes.
Audit · Flows · Wireframes · Prototype↗
DiscoverSearch
Improve visibility
Strengthen technical, content, entity and measurement foundations without promises of search positions.
Technical SEO · Content · Entity · Analytics↗
03 / What to prepare
Five pieces of context are enough to begin.
Unknown answers are acceptable. Naming the uncertainty is more useful than inventing precision before the work is understood.
Who is it for?
List the customers, staff, partners or administrators who will use or depend on the result.
What happens now?
Share the current website, tools, documents, manual steps and recurring points of friction.
What must connect?
Mention payments, inventory, CRM, ERP, logistics, identity or other systems already involved.
What is fixed?
Flag genuine deadlines, platform constraints, approval requirements, content ownership and budget boundaries if known.
04 / What happens next
From message to a useful next step.
The route depends on how defined the project already is. The first objective is understanding, not forcing every enquiry into the same proposal format.
Review the context
Hich Web reads the stated goal, current situation, service interest and known constraints.
Find missing decisions
Questions may cover users, content, workflows, integrations, ownership, timing and technical access.
Choose discovery or scope
An uncertain problem may need focused discovery; a defined requirement may move toward a documented scope.
Confirm responsibilities
Any proposal should state deliverables, assumptions, responsibilities, exclusions and the basis for cost and timing.
05 / Form behaviour
Your message remains under your control.
The page does not present a fake “message sent” state. It prepares content for your email application or clipboard so you can review it before sending.
No hidden server success
Submitting the form opens a mail draft. A message is sent only when you choose to send it from your email application.
No personal-field persistence
The page does not intentionally save your name, email, company or message in local storage.
Optional scope handoff
Non-personal service selections made in a solution builder may be restored locally to help prepare the message, and can be edited before sending.
Avoid sensitive information
Do not place passwords, payment details, private keys, confidential personal data or production credentials in an initial enquiry.
06 / Useful answers
Before you send.
A few practical details about beginning a conversation with Hich Web.
Do I need a complete project specification?
No. A clear problem, audience and desired change are enough to begin. Discovery can help define workflows, content, features, integrations and responsibilities when those details are still uncertain.
Can I ask about an existing website or system?
Yes. Include the current URL or platform, what must remain stable, the issues being experienced and any access or release constraints already known.
Does the form send directly from the website?
No. The form prepares a draft for your email application. The copy option places the formatted enquiry on your clipboard so you can paste it into email or WhatsApp. The page does not claim a server submission occurred.
What should I choose if I am unsure about the service?
Select “Not sure / project discovery” and describe the business outcome or operational problem. The correct technical route should follow the requirements, not precede them.
Can Hich Web work with businesses outside Sri Lanka?
Yes. Hich Web is based in Sri Lanka and uses a remote-friendly model for work with businesses in Sri Lanka and worldwide.
Prefer a blank email?